All Hours Adult Care · Connect Community Access
Data Coordinator Registered Apprentice
Fully Remote · Full-Time · 12-Month U.S. Department of Labor Registered Apprenticeship
Position Summary
All Hours Adult Care (AHAC), a subsidiary of Connect Community Access, is seeking a motivated and technology-oriented Data Coordinator Registered Apprentice to support the organization's Assisted Living Waiver (ALW) Program through data management, technology support, documentation, reporting, and regulatory compliance activities.
This is a full-time position within AHAC's U.S. Department of Labor (USDOL) Registered Apprenticeship Program. The Registered Apprenticeship is a structured, competency-based workforce development program that combines paid, on-the-job learning with related technical instruction to prepare apprentices for successful careers in data coordination, information systems, and healthcare program operations.
During the 12-month Registered Apprenticeship, apprentices will receive structured training, individualized mentoring, and progressive skill development while performing meaningful work that supports AHAC's Assisted Living Waiver (ALW) Program. Apprentices will develop competencies in data management, compliance, technology support, workflow coordination, reporting, quality assurance, and operational excellence, consistent with the organization's approved apprenticeship standards. These competencies are reflected in the approved Related Instruction outline, which includes ALW program foundations, client intake, data systems, HIPAA, billing reconciliation, compliance reporting, workflow management, quality assurance, professional communication, and an applied practicum.
The Registered Apprenticeship represents the next stage in AHAC's workforce development strategy by providing eligible employees with a structured career pathway that combines paid employment, competency-based learning, related technical instruction, and individualized mentorship leading to nationally recognized credentials.
Upon successful completion of the apprenticeship, participants will earn a nationally recognized U.S. Department of Labor Certificate of Completion of Apprenticeship, recognizing their demonstrated competency in the Data Coordinator occupation.
This position supports AHAC's commitment to workforce development by preparing skilled professionals who contribute to high-quality services, regulatory compliance, and continuous organizational improvement.
Employment Status
- Full-Time
- Non-Exempt (Hourly)
- Fully Remote
- Applicants residing in California and other U.S. states are encouraged to apply. *
- Headquarters: Riverside, California
- Twelve (12)-month U.S. Department of Labor Registered Apprenticeship Program
*Employment is subject to applicable state employment, payroll, and tax requirements.
Compensation
All Hours Adult Care (AHAC), a subsidiary of Connect Community Access, reasonably expects to pay between $18.00 and $25.00 per hour for this position.
Actual compensation will be based on education, experience, qualifications, internal equity, and the organization's apprenticeship wage schedule, where applicable.
Essential Duties and Responsibilities
Under the supervision of the Program Manager, the Data Coordinator Registered Apprentice will:
Data Coordination
- Enter, update, verify, and maintain participant records across multiple electronic systems.
- Maintain data integrity through routine quality assurance and reconciliation activities.
- Generate reports and tracking spreadsheets using Microsoft Excel.
- Assist with Monthly Service Verification (MSV) reviews and documentation.
- Support compliance reporting and audit preparation.
- Maintain organized electronic records and document retention practices.
- Assist with participant intake documentation and eligibility verification.
- Track reporting deadlines and workflow activities.
- Support data analysis and operational reporting.
Technology Support
- Provide first-level technical support to remote staff.
- Configure user accounts and system access.
- Assist with Microsoft 365 administration.
- Troubleshoot software, hardware, printers, and connectivity issues.
- Support virtual meetings and collaboration platforms.
- Maintain inventory of organizational technology equipment.
- Assist with cybersecurity awareness and routine technology updates.
- Document technology support requests and resolutions.
Administrative Support
- Maintain confidentiality of participant information.
- Follow HIPAA privacy and security requirements.
- Support workflow coordination across departments.
- Participate in team meetings and training.
- Perform other duties as assigned.
These responsibilities align with the Data Coordinator apprenticeship competencies in data systems, regulatory compliance, workflow management, quality assurance, documentation standards, reporting, and professional communication.
Learning & Development
As a Registered Apprentice, participants will receive structured on-the-job learning and related technical instruction designed to develop competencies in:
- Assisted Living Waiver (ALW) Program operations
- Medi-Cal and regulatory compliance
- Client intake and documentation
- Data management and integrity
- Microsoft Excel and reporting
- Apricot and electronic data systems
- Microsoft 365 applications
- Adobe Acrobat Professional
- HIPAA Privacy and Security
- Billing reconciliation and Monthly Service Verifications (MSVs)
- Regulatory reporting
- Workflow management
- Cross-department collaboration
- Quality assurance and audit readiness
- Professional communication
- Technology support
- Continuous process improvement
- Training follows the organization's approved U.S. Department of Labor Registered Apprenticeship standards and competency framework.
- Technology Support
- Cybersecurity Awareness
- Customer Service
- Professional Communication
- Problem Solving
- Quality Assurance
Training follows the competency-based Data Coordinator apprenticeship curriculum.
Qualifications
Minimum Qualifications
- High School Diploma or GED required.
- Associate degree or coursework in Information Technology, Information Systems, Computer Science, Health Information Management, Business Administration, or a related field preferred.
- Basic knowledge of Microsoft Office 365.
- Proficiency with Windows operating systems.
- Strong computer aptitude.
- Excellent organizational skills.
- Strong attention to detail.
- Ability to work independently in a remote environment.
- Reliable high-speed internet connection.
- Ability to maintain confidentiality.
Preferred Qualifications
- Previous experience providing technical support.
- Experience with databases or electronic record systems.
- Microsoft Excel experience.
- Familiarity with HIPAA or healthcare documentation.
- Experience using Microsoft Teams, SharePoint, or cloud-based applications.
- Experience supporting nonprofit or healthcare organizations.
Knowledge, Skills, and Abilities
Candidates should demonstrate:
- Strong analytical and troubleshooting skills.
- Excellent organizational abilities.
- Ability to manage multiple priorities.
- Strong written and verbal communication.
- Ability to explain technical concepts to non-technical users.
- Commitment to confidentiality and data security.
- Ability to work independently while collaborating virtually.
- Commitment to continuous learning.
Physical Requirements
- Ability to work at a computer for extended periods.
- Ability to occasionally lift up to 20 pounds.
- Ability to travel occasionally to the Riverside headquarters if requested.
Our Workforce Development Commitment
Connect Community Access and its subsidiaries are committed to investing in people through structured career pathways that combine paid employment, coaching, mentoring, competency-based learning, and professional development. Whether entering through a Federal Pre-Apprenticeship or directly into a U.S. Department of Labor Registered Apprenticeship, participants receive meaningful work experience designed to build the skills and knowledge needed for long-term career success.
Why Join All Hours Adult Care?
All Hours Adult Care (AHAC), a subsidiary of Connect Community Access, is committed to developing a highly skilled workforce through innovative career pathways, competency-based learning, and professional development opportunities. Our Registered Apprenticeship Program builds upon the organization's broader workforce development strategy by preparing employees for long-term careers through structured training, mentorship, and nationally recognized credentials.
As a Registered Apprentice, you will receive:
- Full-time paid employment
- Structured on-the-job learning
- Individual coaching and mentorship
- Related technical instruction
- Progressive competency development
- Experience supporting California's Assisted Living Waiver Program
- Opportunities to collaborate with experienced healthcare and operations professionals
- A nationally recognized U.S. Department of Labor Certificate of Completion of Apprenticeship
- A strong foundation for a long-term career in healthcare operations, data management, and regulatory compliance